Our Courses

Assertiveness Training Course

Administration and SecretarialBusiness
POA

An overview of the Assertiveness Training course is shown below:  Welcome and Introduction  Ways of behaving  Philosophy and rationale of assertiveness  Barriers to assertiveness  The skills of assertiveness - diagnosis and analysis of skills required  Practice/Scenarios  Communication - recognising good and poor communication; body language  Dealing with difficult people  Saying what you mean (and meaning what you say!)  Being able to say 'No' firmly  The process of giving and receiving constructive feedback  Criticism – how to deal with criticism  Recognising and dealing with conflict in the workplace  Worker morale and other issues  Review  Personal Action Plan

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Chairing Meetings Effectively

Meeting And NegotiatingMarketing & Sales
POA

To achieve good Chairmanship skills to be able to effectively run meetings and control the meeting in order to achieve best results To understand how to encourage people to speak their views and to appreciate that other members on Committee also have the right to put their views across. To feel confident about controlling the meeting within a precise timescale, and to oversee the Minute Taking and Agenda process with the other people involved. Learning the techniques of Chairing Meetings Effectively.

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Become A Life Coach Training Course

MentoringHuman Resources
POA

Become a Life Coach Training Course 5 days

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Anger Management

Anger Management Human Resources
POA

Discipline, Grievances and Dismissal

DisciplinaryHuman Resources
POA

Microsoft Excel Intermediate

Microsoft OfficeIT & Computing
POA

Bid and Tender Management

Bidding and TenderBusiness
POA

Effective Credit Control

Credit ControlFinance & legal
POA

Minute Taking

Administration and SecretarialBusiness
POA

Typing and Shorthand training

Administration and SecretarialBusiness
POA

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About Us

Midlands Training now in its 22nd year and based in West Midlands provides business courses and personal development training for Companies, Organisations and Private Individuals. There are more than 100 different courses including Anger Management,Chairing Meetings Effectively, Train The Trainer, Credit Control, Public Speaking, Executive P A, Sage Accounts, Sage Payroll, Receptionist, Shorthand, Bookkeeping, Touch Typewriting on pc, Speedwriting, and many more!

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Midlands Training

Midlands Business Centre LtdThe Auction House88 St Johns RoadStourbridgeWest Mdiladns

Stourbridge
Worcestershire
DY8 1EH

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